Cases of Covid 19 in the North remain very low.
Social distancing is key to maintain this.
Though we appreciate there is a lot of worry here are a few things to bear in mind:
We have been directed by the Chief Medical Officer to only test people who have been overseas in the last 14 days, who are unwell or people who have been in direct contact with someone who has tested positive who is unwell.
These people should be on 14 day self/home isolation and have a Telehealth consultation with us initially. Do not come to the practice.
Patients who are unwell and their workplaces are requesting a clearance certificate should stay at home until they feel better, then self certificate or give a statutory declaration to their employer. Employers need to be flexible at this time not send mildly unwell employees to overstretched GPs please.
GPs in the practice may be contacted during normal surgery hours. However, the receptionist will put you through to the nurse who will relay your message on to the GP, who will return your call if necessary. Your call will always be put through to the GP in an emergency.
Is at the discretion of your treating Doctor. Email is not recommended as your privacy & confidentiality may be compromised when communication via email without encryption.
Only non urgent matters should be communicated by email. Information provided by email should be of a general nature when privacy is not assured. There is no cost for electronic communication.
Please note that phone contact is the preferred method of contact. Please do not email to request for appointments to be made / cancelled or to obtain results. Email Communication should only be used at the request of Mount Sheridan Medical Practice Staff.
After Hours Service
An after hours service is provided by Dial-A-Doctor who can be contacted on 1300 030 030.
In an Emergency please consider calling the ambulance on ‘000’ or present to the Accident and Emergency department at the Cairns Hospital.
Our Location – How to Find Us
The practice is located at: 6-8 George Cannon Drive, Mount Sheridan, QLD 4868.
From the North Side
Take the Murgatroyd Road exit off the Bruce Highway towards Mt Sheridan & White Rock, Turn right at the traffic lights towards Mt Sheridan, follow until the first roundabout, turn left into George Cannon Drive and the practice is on the right.
From the South Side
Take the Foster Road exit off the Bruce Highway towards Mt Sheridan, pass the shopping centre and continue onto Foster Road, continue straight through the first roundabout, then take the right into Forest Gardens Boulevard, at the roundabout take a right into George Cannon Drive, follow George Cannon Drive around (road will veer to the left ) and the practice is on the left.